Frequently Asked Question... captain obvious flies away...

What is room escape?
Room escape is a real –life interactive game for groups. During the game you will need to solve puzzles, find clues, cooperate with objects and find the way out from locked rooms. You are not allowed to use any physical force during the game, only your intellectual, supervisory and logical abilities.
What is the age limit?
When should we arrive?
Please arrive 10-15 minutes prior the game starts.
What is the maximum amount of people per group? Can it be increased?
Number of players in the team is shown in quest description and cannot be extended.
How can I pay?
You can pay with cash, common bank cards or gift card on location. We also accept smartum liikunta- ja kulttuurisetelit and edenred vouchers.
How can I change or cancel the reservation?
You can change or cancel the reservation by sending us an e-mail at least 24h in advance your game starts. If you do not inform us, we will charge the game fee anyway.
How should I dress?
We advise to have casual or semi-casual dressing.
When should I pay? Can I pay in advance?
You can pay in advance by visiting our office or just before the actual game starts.
Can I take pictures inside the quest?
Photo shooting is strictly forbidden inside the quest.
Do I need to prepare or bring anything in advance?
You don’t need to prepare anything in advance in order to play the room escape. You will be provided with all equipment during the instruction phase.
Can I use my personal equipment or belongings inside the quest?
Using any personal equipment or belongings is not allowed inside the quest unless you have a very serious reason for that, which is discussed with the game master in advance.
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